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PRIVACY POLICY

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This policy sets out the basis on which J A Moar t/a Mursetter - a sole trader under the laws of New Zealand, registered office 26 Greenhaven Drive, Burwood, Christchurch (NZBN 9429951972141), referred to as "Mursetter" ,"we" or "us" — collects and processes your personal information.

By visiting our website www.mursetter.co.nz (our "Site"), you accept and consent to the practices set out below.

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1. Collection of information. We may collect and process the following information about you:

Information you give us - information you provide by filling in forms on our Site or by corresponding with us (by phone, email, or otherwise). This may include your name, email address, telephone number, and any details you include in your message, for example, when you enquire, request support, book a consultation, sign up to our newsletter, or complete a survey or questionnaire.

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Information we collect about you — information automatically collected when you visit our Site, including technical information such as your IP address, browser type and version, time zone setting, operating system and platform; and information about your visit, including the pages and content you viewed, page response times, length of visits, and how you navigated to and around our Site.

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We retain personal information only for as long as necessary for the purposes set out in this policy.

 

2. How we use your information We use information held about you to:

  • provide, improve, and develop our services;

  • present content on our Site in the most effective way for you and your device;

  • send you alerts, updates, materials, or information you have requested or signed up to;

  • comply with applicable laws and regulations;

  • respond to or take part in legal proceedings, including seeking professional advice;

  • carry out direct marketing (see 2.1 below);

  • communicate with you and respond to your questions or requests; and

  • carry out purposes directly related or incidental to the above.​

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2.1 Direct marketing — We may use the personal information you provide under section 1 to send you information about our services, workshops, or events, by email. We require your consent for this, and you may opt out at any time by emailing jo@mursetter.co.nz. We will stop sending you marketing information without charge.

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3. Disclosure of your information. We keep your personal information confidential, but you agree we may share it with:

  • personnel, advisers, contractors, and service providers who help us run our business or deliver our services (for example, our website host and email or scheduling providers);

  • persons under a duty of confidentiality to us;

  • persons to whom we are required to disclose information under applicable law; or

  • an actual or proposed transferee of our business (or a substantial part of it).

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4. Cookies Our Site uses cookies to distinguish you from other users, which helps us give you a good experience and improve our Site. A cookie is a small file of letters and numbers stored on your browser or device.

We use:

  • Strictly necessary cookies — required for our Site to function, such as those that enable secure areas of the Site to work.

  • Analytical/performance cookies — these let us recognise and count visitors and see how they move around our Site, helping us improve how it works.

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You can block cookies through your browser settings, but if you do, you may not be able to access all or parts of our Site. We may also use third-party web services (such as analytics tools) that use cookies and similar technologies; information collected this way (including IP addresses) is disclosed to those providers.

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5. Third-party sites Our Site or our communications may contain links to third-party websites we don't

control. Those sites have their own privacy practices, and we encourage you to read them. We accept no responsibility for the practices of third-party websites.

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6. Security: All information you provide is stored on secure servers. However, transmission of information over the internet is not completely secure. While we do our best to protect your personal information, we cannot guarantee the security of data transmitted to our Site, and any transmission is at your own risk.

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7. Data transfer The information we collect from you may be transferred to, and stored at, a destination outside New Zealand - including by our website host and other service providers. By submitting your personal information, you agree to this transfer, storage, and processing. We will take all reasonably necessary steps to ensure your information is handled securely and in accordance with this policy.

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8. Your rights Under the Privacy Act 2020, you have the right to:

  • ask whether we hold personal information about you;

  • access the personal information we hold about you; and

  • Ask us to correct any inaccuracies or errors in it.

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To make a request, email jo@mursetter.co.nz. We will respond as soon as reasonably practicable, and within 20 working days.

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9. Changes to this policy. We may amend this policy from time to time by posting the updated version on our Site. Continuing to use our Site after changes take effect means you agree to the revised policy.

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10. Contact us. If you have any questions, comments, or requests regarding your personal information, please contact: Jo Moar t/a Mursetter, 26 Greenhaven Drive, Burwood, Christchurch, New Zealand — jo@mursetter.co.nz

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Last updated: 12th June 2026

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